When Harlow Met Jagger
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Here at When Harlow Met Jagger we are all about finding the most amazing brands for your little loves! A mother of two children I am passionate about searching nationally and internationally to find the best quality, fun products that bring a smile to my children’s faces and that I am excited to style throughout my home. From the time they wake up through to that special bedtime story we have you covered with our unique range of children’s clothing, bedding, decor, gifts and toys.
Shipping & Delivery Policy
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, When Harlow Met Jagger offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.